Frequently Asked Questions
Everything you need to know about bringing Lunchbox into your home.
What materials are used in Lunchbox furniture?
We prioritize durability and sustainability by using FSC-certified hardwoods, premium linens, and non-toxic finishes to ensure every piece is safe for your family and the environment.
How long does shipping take for large furniture items?
Standard delivery for large items typically takes 2-4 weeks. This includes professional white-glove handling to ensure your order arrives in perfect condition.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer assembly services?
Yes, we offer complimentary white-glove assembly on all dining tables and sofa sets. Our delivery team will set up the item in your room of choice and remove all packaging.
How do I care for my Lunchbox textiles?
Most of our linens and cushion covers are machine washable on a gentle cycle. We recommend air drying to maintain the integrity of the natural fibers.
Can I track my order status?
Once your order ships, you will receive an email with a tracking link. For large furniture deliveries, our logistics partner will call you to schedule a specific delivery window.